The Chancery Rosewood, is redefining luxury in Mayfair, housed in the former U.S. Embassy and reimagined by Sir David Chipperfield. With 144 suites by Joseph Dirand and a collection of dynamic dining and bar spaces, it’s a place where experiences are curated, conversations flow, and every detail matters.
As a Bar Back, you are the engine behind the bar – ensuring every moment of service runs seamlessly. This is more than a support role; it is about Relationship Hospitality: reading the room, anticipating needs, and delivering moments of genuine connection with every interaction. If you take pride in flawless execution, thrive in a dynamic environment, and are driven by the joy of making people feel truly looked after, we would love to hear from you.
Key Responsibilities
- Ensure the bar is fully stocked, organised, and prepared for service, maintaining a constant flow of glassware, garnishes, ice, and beverages to support uninterrupted operations.
- Anticipate the needs of the bartending team, proactively replenishing supplies and addressing any shortfalls before they impact service.
- Maintain a clean and immaculate bar environment at all times, upholding strict hygiene, health, and safety standards.
- Collect, clean, and polish glassware efficiently, ensuring a steady supply while keeping guest areas clutter-free and presentable.
- Assist with preparation tasks such as juices, syrups, and garnishes, ensuring all ingredients meet quality and presentation standards.
- Support with stock handling, deliveries, and storage, ensuring accuracy, organisation, and compliance with procedures.
- Work closely with bartenders and floor teams, communicating clearly to maintain a smooth and coordinated service.
- Provide occasional guest-facing support with professionalism and warmth, reflecting the hotel’s commitment to exceptional hospitality.
About You
- Connection – You build genuine warmth with guests naturally, making every table feel personally attended to while working in close, trusted partnership with your colleagues to deliver a seamlessly coordinated service.
- Guest-Centricity – You have an instinct for exceptional service, understanding that every detail – from the placement of a glass to the timing of a course – contributes to an experience our guests will remember.
- Influencing – You communicate with confidence and ease, adapting your tone whether guiding guests through a menu, making a tailored recommendation, or coordinating with the kitchen under pressure.
- Integrity – You follow service standards consistently, take full responsibility for your section, and handle every guest interaction with discretion, care, and professionalism.
- Drive – You bring genuine energy to every shift, holding yourself to the highest personal standards, going the extra mile without being asked, and always looking for ways to improve.
- Adaptability – You stay composed and solutions-focused when the pace intensifies or priorities shift, adjusting seamlessly to meet the evolving needs of guests and the service environment.
What we can offer you
- 12 complimentary room nights across The Rosewood Hotel portfolio (friends & family rates also available)
- Discounts on Food & Beverage
- Flexible benefits app and monthly allowance to spend on whatever you like
- Give days – A paid volunteering day of leave annually
- Up to 16 weeks paid parental leave
- Birthday day off – A paid day of leave for your birthday
- Life insurance
- Enhanced sick pay policy
Diversity & Inclusion
At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.
About Rosewood
Rosewood Hotel Group is built on relationship hospitality – where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.
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