Tesco Travel Money Advisor

Tesco Travel Money Advisor – Tesco Inverness

Hours per week: 18 | Salary: £13.50 per hour + Monthly Bonus | Contract: Permanent, Part Time

Job Overview

At Tesco Travel Money, in partnership with Travelex, you will support customers with their travel money needs in one of our bureaus, delivering outstanding service and building relationships with each customer.

Responsibilities

• Welcome customers and build relationships, delivering fantastic customer service
• Understand what matters most to each customer and help them with their travel money needs
• Apply training and offer expert advice on our products and services
• Process foreign exchange transactions and online orders accurately in a fast‑paced environment
• Work with the team to drive performance, deliver excellence and celebrate success together
• Follow company processes and maintain attention to detail to keep everything on track

Qualifications

• A great communicator with a passion for customer service
• Active listening skills to understand customer needs and create a fantastic experience
• Positive, can‑do attitude, willing to tackle challenges and make a difference each day
• Team player, eager to learn, grow and develop within the team

Benefits

• Access to private medical, dental, and critical illness insurance (subject to availability)
• Well‑being support programmes for physical, mental, and financial wellness
• Flexible shift patterns to suit different lifestyles (overtime available)
• 25 days holiday plus bank holidays (pro‑rata)
• Monthly bonus for achieving targets
• Pension plan with Scottish Widows
• Career development opportunities through training and learning pathways

Equal Employment Opportunity Statement

We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, wherever you’re from, you’ll be welcomed here.

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