24/7 Mental Health Triage Advisor

NSFT is seeking compassionate, resilient individuals to join the Initial Response Service (IRS), a centralised triage-led function for urgent mental health referrals. The role operates on a 24/7 rotating shift pattern from the Norwich office, following a two-week cycle with 3 shifts in week one and 4 shifts in week two.

You will engage with distressed individuals, providing reassurance and clear information, while working closely with clinical teams to ensure the right care is delivered at the

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