Requirements
- 6+ years of experience overseeing complex projects, and working with diverse teams in an agile environment
- Track record of launching regulated consumer financial products into a new market or jurisdiction
- Experience in regulated financial services or regulatory change management
- Experience with payment licence preparation or regulatory application processes is a plus; familiarity with institutions such as the FCA, CBI, or CBUAE is welcomed but not required
- Experience with payment licence preparation or regulatory application processes, with exposure to institutions such as the CBUAE, FCA, CBI or equivalent welcomed
- Familiarity with EMI and PI regulatory frameworks, including safeguarding obligations, regulatory reporting, and engagement with financial regulators
- Demonstrated ability to manage stakeholder relationships with accountability and influence, navigating complex organisations and competing priorities to drive outcomes
- Ability to collaborate effectively with partners at all levels to meet deadlines
- Experience working in multicultural environments; you adjust your communication based on team member role type and background
- Strong attention to detail
- Experience with Jira or similar project management tools
- A data-centric approach to inform and guide decision-making
What the job involves
- As a key priority, Remitly is looking for a 6 month fixed term Senior Programme Manager to lead the end-to-end delivery of a new consumer financial product launch into the EU and UK
- The role involves taking the product from regulatory engagement and licence application through to product, technical, go-to-market readiness, and into successful in-market launch
- You will support regulatory engagement, cross-functional readiness, and active licensing workstreams across our EU and UK entities, while working alongside global platform and product teams to adapt the underlying technology for regional requirements
- The role sits within the Remitly UK / Remitly Europe Operations team and reports to a regional leader in London
- Please note this is a fixed-term contract position, with the potential to become permanent based on business need
- Lead end-to-end programme delivery for the launch of a new regulated consumer financial product in the EU and UK, including the project plan, milestone tracking, and cross-functional coordination
- Support the preparation and coordination of regulatory responses, including Requests for Information (RFIs), across jurisdictions including the FCA and CBI, ensuring responses are accurate, timely, and well-organised
- Partner with Global Product, Engineering, and Design to drive product and technical readiness in line with launch milestones, including adapting the global platform for EU and UK regional requirements
- Serve as the primary point of accountability for stakeholder coordination, ensuring the right people are informed, engaged, and unblocked at the right time
- Facilitate and document regular stakeholder touchpoints, producing meeting minutes and structured next steps to keep the programme on track
- Proactively identify, track, and mitigate risks and blockers across open items, overdue tasks, and cross-functional dependencies, escalating where appropriate
- Manage competing priorities across multiple concurrent workstreams, maintaining pace and clarity without losing sight of programme-level objectives
- Work with colleagues to scope regulatory requirements and ensure cross-functional teams meet these requirements within established timelines
- Lead programme rituals like standups, reviews, and retrospectives
- Build and maintain programme documentation to support continuity and scalability
- Develop frameworks and processes that enable repetition and scalability across regulatory programmes
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