Patient Experience & Quality Coordinator

Company: NHS National Services Scotland
Apply for the Patient Experience & Quality Coordinator
Location: Melrose
Job Description:

NHS Borders is seeking a motivated Patient Experience Officer on a fixed-term basis for 10 months to join the Clinical Governance & Quality Team. The role focuses on coordinating patient feedback and complaints handling in a way that is sensitive, professional, and compliant with statutory requirements.

The successful candidate will have strong communication skills, the ability to analyse complex information, and a commitment to delivering a person-centred care approach, working with patients,

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Posted: July 31st, 2026