Head of Customer Support

Overview

Ensure all your application information is up to date and in order before applying for this opportunity.

This Head of Customer Support role will champion the customer post-purchase journey. You will balance strategic leadership with technical, hands on troubleshooting. Leading a lean team of two Support Technicians, your mission will be to elevate the support standards, optimise ticketing workflows, and ensure xrnqpay customers receive fast, accurate and empathetic resolutions to complex technical ch…

…