Support Officer – Temporary Accommodation

Company: Nottingham City Council
Apply for the Support Officer – Temporary Accommodation
Location: Nottingham
Job Description:

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: On-Site Worker

Salary: Starting Salary is £26,824 (Level one) rising to £27,694 (Level Three) per annum (pro rata for part-time) (Pay award pending)

Location: Loxley House, Nottingham, NG2 3NG

Competitive pay, generous pension scheme, and a supportive work culture.

About the Role

To facilitate the submission of Housing Benefit and Discretionary Housing Payment claims for households residing in emergency accommodation or transitioning into private rented accommodation, and to support the Temporary and Supported Accommodation Team in maximising income recovery linked to the provision of emergency accommodation.

About You

The ideal candidate will have:

  • Ability to advocate and negotiate on behalf of citizens and offer independent advice.
  • Drive and motivation, ability to deliver against challenging objectives.
  • Ability to be creative, to be able to identify problems and work to create solutions.
  • Knowledge of housing legislation in the public and private sector.

An enhanced DBS check for a regulated activity is required for this post.

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Posted: July 13th, 2026