Salary: 35120 per annumShift hours: Full Time
Facilities Manager – Hereford
Are you an experienced Facilities Manager with a passion for delivering exceptional service, leading high-performing teams, and driving operational excellence?
We’re looking for a Facilities Manager to oversee the delivery of integrated facilities management services across a diverse and dynamic estate. You’ll take ownership of both hard and soft services, leading operational teams, managing supplier performance, ensuring compliance, and building strong client relationships to deliver a safe, efficient, and customer-focused environment.
What You’ll Be Doing
- Leading and developing facilities teams to deliver exceptional service standards across the estate.
- Managing the delivery of hard and soft FM services, ensuring contractual and operational requirements are consistently achieved.
- Ensuring full compliance with Health & Safety legislation, statutory obligations, COSHH, and company policies.
- Monitoring service performance through KPIs and SLAs, implementing improvements where required.
- Managing operational budgets, labour costs, asset performance, and resource planning to achieve financial targets.
- Overseeing workforce planning, rota management, payroll administration, and recruitment activity.
- Managing subcontractors and service providers, ensuring performance, compliance, and value for money.
- Building strong relationships with clients and stakeholders, acting as the key point of contact for facilities-related matters.
- Supporting lifecycle planning, maintenance activities, and continuous improvement initiatives.
- Identifying opportunities to improve efficiency, customer experience, sustainability, and service delivery.
What We’re Looking For
- Previous experience in a Facilities Manager or Senior FM leadership role.
- Strong understanding of integrated facilities management, including hard and soft services.
- Experience managing supplier and contractor performance within a service-led environment.
- Good knowledge of Health & Safety legislation, compliance requirements, and risk management.
- Proven leadership skills with experience managing and developing teams.
- Strong financial acumen, including budget and cost control responsibilities.
- Excellent communication, stakeholder management, and customer relationship skills.
- IT literate with strong reporting, administration, and analytical capabilities.
- IOSH, NEBOSH, IWFM or equivalent facilities management qualification desirable.
- Full UK driving licence.
- Flexible approach to work and travel as required.
Why Join Us?
This is an exciting opportunity to join a leading FM operation where you’ll have the autonomy to make a genuine impact. You’ll lead a dedicated team, work closely with key stakeholders, and play a critical role in delivering safe, efficient, and high-quality facilities services across a prestigious contract.
Interested? Apply today and take the next step in your Facilities Management career.
Reference: com/1407/94544001/52820403/SULocation: Hereford…