At Bath & North East Somerset Council we have one overriding purpose – to improve people’s lives.
Help children and young people access education by joining our Home to School Travel Team.
Bath & North East Somerset Council serves a unique and vibrant area that blends rich heritage with natural beauty. Home to the iconic city of Bath – a UNESCO World Heritage Site renowned for its Roman Baths, Georgian architecture, and cultural vibrancy – the district also encompasses stunning rural countryside in and around the Chew Valley, including parts of the Cotswolds and Mendip Hills, both designated National Landscapes. With a strong commitment to sustainability, innovation, and improving people’s lives, the council offers an exceptional environment in which to work.
About the Team
Bath & North East Somerset Council is looking for a motivated and organised Travel Officer to join our dedicated Home to School Travel Team. This is a rewarding opportunity to make a real difference by helping eligible children and young people travel safely to and from their educational setting.
About the Role
As a Travel Officer, you will manage a varied caseload, assessing transport applications in line with legislation and council policy, arranging suitable transport solutions, and working closely with families, schools, transport providers and internal colleagues. You’ll provide a high-quality customer service, respond to enquiries and ensure transport arrangements are delivered efficiently and effectively.
This role is based at Keynsham Civic Centre. We offer a flexible hybrid working arrangement, with the expectation that you will work from the office at least one day each week, with additional office attendance required for team meetings, training and service needs.
About You
You’ll need to be confident making decisions, managing completing priorities and communicating with a wide range of people, often in sensitive situations. We’re looking for someone who is organised, resilient, has excellent attention to detail and enjoys working as part of a supportive team.
If you’re passionate about delivering excellent public services and want a role where your work has a genuine impact on the lives of children and families across Bath & North East Somerset, we’d love to hear from you.
About Bath and North East Somerset Council.
Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
Why Bath and North East Somerset Council?
We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits
At Bath and North East Somerset Council we have one overriding purpose – to improve peoples lives. Find out more about our values at https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https://beta.bathnes.gov.uk/equality-and-diversity
We are a Disability Confident Employer – find out more at https://shorturl.at/ajrsW
The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
Please note that this role is subject to a Basic DBS Check.
Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.
Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.
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