Health Records Clerical Officer NHS Scotland Edinburgh, Scotland, GB
Victoria Hospital
Part-Time Post 12 Hours
We are offering a part-time position working 12 hours per week on a rotational weekend shift pattern as outlined below:
Week 1
Saturday: 1:00pm 7:00pm
Sunday: 12:00pm 6:00pm
Week 2
Saturday: 1:30pm 6:30pm
Sunday: 1:30pm 9:00pm
These shifts attract enhanced pay rates in line with organisational policy.
Additional Information:
Job share arrangements will be considered
We require a Clerical Officer to provide admin/clerical support within the Health Records Department at Victoria Hospital, Kirkcaldy.
It will be the job holders responsibility to work within Bed Bureau team, covering A&E at Victoria Hospital and occasionally at MIU, Queen Margaret Hospital.
Working in A&E and MIU, there is a need for the job holder to provide a front line service to patients arriving at each department and is vital for the provision of recording of patient attendance and admissions via Trakcare. There is a need for the job holder to be confident in dealing with anxious and upset patients/relatives showing empathy and delivering professional customer service.
Administrative tasks will include running off reports and accurately updating data along with preparing and scanning medical casenotes/ED cards, uploading to the clinical portal.
To meet service needs there may be a need to be trained within NHS Fife Switchboard. The post requires excellent communication skills, both written and oral, and will mostly involve handling calls into the Switchboard from both internal and external callers, responding to pager requests, responding to emergency calls, monitoring alarms and providing advice and support on telephony services to NHS employees and the public
Adhoc duties may be requested by Health Records Supervisors ensuring efficiency across the 24/7 Inpatient and Emergency team.
A level of accuracy and attention to detail is essential for this role due to data being uploaded to a live clinical system.
Relevant admin/clerical experience is required as is the ability to prioritise and deal with the day to day workload in a busy environment. You will be required to work both independently and as part of a team.
Candidates should be educated to Standard Grade (or equivalent) with passes in English and Arithmetic. You must also have good keyboard/typing skills with the ability to work on your own initiative. Good organisational & listening skills are essential as well as a flexible approach to working. A level of English language competency and communication skills necessary to perform this role safely and effectively is required
Informal enquiries:
Catherine Anderson, Gina McLennan or Zach Haggart on , , or 01592 643355 ext.29026.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.
As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the websitehere.
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsoredBEFORE submitting your application form.
We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
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- Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand younot an AI tool.
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