Platinum Travel Recruitment are collaborating with a fabulous travel company who are now seeking an enthusiastic Membership Services Travel Manager working full time in the office.
Exciting role for a travel professional able to provide excellent customer service with strong communication skills; seeking a rewarding career with a reputable travel company that retains staff for the long term offering a positive work culture and supportive team.
Career progression is on offer along with a lucrative negotiable salary, pension, Mon-Fri office hours, travel perks, private medical health care, life assurance plus many more benefits.
Travel industry experience is essential to be considered for the role, we would consider a travel customer service professional who has been out of travel looking to make a return of the industry.
Membership Services Travel Manager Duties:
- Providing day-to-day support to travel members.
- Work with all departments to assist members in the development of their business.
- Proactively working with colleagues to offer products and services provided by to the travel members.
- Hold virtual or in person membership meetings
- Monthly regional meetings with members virtually or face to face as part of the membership team rota.
- Building strong relationships to ensure a positive member experience.
- Where required attend and support consumer events being hosted by members.
Membership Services Travel Manager – Essential Requirements:
- Customer service focus is imperative with excellent communication skills
- Travel industry experience is essential
- Happy to work Monday to Friday in the office
- Customer focused, flexible, caring, ‘can do’/’will do’ attitude.
- Confidence to network & communicate parties, in both formal and informal situations.
- Attention to detail and follow up.
- Self-motivated but enjoying being part of a team.
- Organised, diary management and engagement planning
Locations ideal for the Membership Services Travel Manager role includes SW London, Bagshot, Guildford, Epsom, Woking, Weybridge, Ascot, Staines and surrounding.
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