We are seeking an experienced Internal Sales Team Leader to join our client, a leading supplier of construction consumables and equipment, supplying major contractors and national housebuilders across the UK.
This is a hands-on leadership role, ideal for a commercially minded sales professional who enjoys being at the centre of the action. You’ll remain actively involved in customer enquiries, quotations and problem solving while providing day-to-day support and guidance to a small Internal Sales team.
The responsibilities of the Internal Sales Team Leader include but are not limited to the following:
- Manage inbound customer enquiries, providing quotations, product advice and a high level of customer service.
- Take ownership of complex and high-value enquiries, using commercial judgement to maximise sales opportunities while protecting margin.
- Proactively follow up quotations and customer enquiries to convert opportunities into orders and strengthen customer relationships.
- Build effective relationships with suppliers to source products, negotiate commercial terms and resolve customer issues.
- Lead, support and develop a small Internal Sales team, acting as a key point of contact for guidance, coaching and product knowledge.
Skills, Experience & Key Candidate Attributes of the Internal Sales Team Leader:
- Strong commercial awareness with the confidence to make decisions around pricing, profitability and customer opportunities.
- Customer focused and solutions driven, with a genuine passion for delivering excellent service.
- Proactive and sales orientated, with the drive to follow up opportunities and secure business.
- Highly organised, capable of managing multiple enquiries and priorities within a fast-paced environment.
- A natural leader who enjoys supporting colleagues, sharing knowledge and leading by example.
If you are a commercially minded Internal Sales Team Leader who enjoys leading from the front, developing others and helping customers while driving business growth, we’d love to hear from you.