Senior Claims Adjuster

London, United Kingdom | Posted on 13/07/2026

We are recruiting for a Senior Claims Adjuster -Casualty, on behalf of an extremely well-regarded London MarketInsurer.

Key Responsibilities

• Evaluatingand processing claims estimates and paid claims values accurately and in atimely manner.
• Investigatingand resolving complex claims of a specialist nature, providing excellentservice with minimal leakage.
• Managingestimates and billings calculated by clients and brokers, resolvingdiscrepancies promptly.
• Identifyingand addressing coverage issues to ensure company liability aligns withcontractual commitments.
• Pursuingsubrogation, contribution, and other recovery opportunities.
• Producingregular statistical and analytical claims information for effectivemonitoring and decision-making.
• Actingas a referral point for other team members, providing guidance and supporton specific tasks or complex claims.

Key Requirements

• Extensive knowledge of technical claimshandling in a group claims function within a regulatedenvironment.
• Strongunderstanding of delegated and third-party claims management fromtechnical, commercial, and operational perspectives.
• Excellentinterpersonal and communication skills, with the ability to buildconstructive relationships across teams and stakeholders.
• Proficiencyin MS Office applications (Word, Excel, PowerPoint) and the ability toproduce detailed reports and management information.
• Strongproblem-solving, investigative, and negotiation skills, with acustomer-oriented approach.
• Proventrack record in managing complex and disputed claims matters, providingexpert guidance and opinion.
• Recognisedqualifications and/or practical knowledge of the insurance regulatoryframework.

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