Head of Scaled Customer Success (Stock Options)

Company: AI Startups UK
Apply for the Head of Scaled Customer Success (Stock Options)
Location: London
Job Description:

Synthesia, the world’s leading AI video platform, is seeking a Manager of Scaled Customer Success to lead a team of 6+ CSMs across the U.S. and U.K. and manage a book of business $22M+ ARR.

You will own digital customer success programs, partner with Product and RevOps to design automated engagement solutions, and use data to drive engagement, adoption, and revenue growth in a fast-growing environment.

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Posted: August 7th, 2026