Are you an experienced administrator or customer service advisor?
We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience
Role: Customer service rep/ Administrator
Shifts: Monday – Friday, 2 shifts on rotation 8am – 4pm and 9am- 5pm (37.5hrs paid)
Pay: 14.50 per hour
Duration: 3 months initially with the potential to go perm
Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based)
Main tasks include
- Ensure that orders are received when goods/services have been supplied
- Liaising with suppliers to resolve any invoice queries
- Answering the telephones and passing on messages in a professional manner
- Taking customer orders
- Updating customers on orders and deliveries
- Dealing with any customer queries
- Supporting internal staff with pricing queries
- Data entry
Requirements
- Excellent IT skills and proficient in the use of Google suite
- Flexible and adaptable attitude with ability to prioritise a range of different tasks.
- Exceptional communication skills, at all levels, both written and verbal.
- Excellent organisational and time management skills.
- Excellent interpersonal skills with other members of staff at all levels of the organisation.
- Confident, enthusiastic and tenacious
- Previous admin or customer service experience
Benefits:
- Advice and editing on your current CV
- Dedicated team throughout your journey within the role
- Paid holiday
- Exclusive online services including restaurant and retail discounts
- Chance to receive 25* for referring a friend
- Opportunity for progression into permanent roles
- Competitive rates of pay
All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.