Join our LegalTech and Innovation team and be at the forefront of providing innovative, technology enabled solutions for our clients. With the rapid growth of AI in the legal sector — from large language models and agentic workflows to MCP integrations — technology is very much at the heart of our strategy. Come join us as we explore the ‘Future of Law’.
As a key member of the team reporting to the Senior LegalTech & Innovation Manager, you will engage with colleagues across our network and directly interact with clients through pitches and product co‑creation. You will support the integration layer between applications and act as a bridge between emerging AI developments and the technology team. This is a global role, based in our London office, working closely with all our offices to drive adoption of legaltech and innovation.
Bird & Bird’s LegalTech Team mission is to support the strong technology focus of the Firm, provide modern technology to support the business and creative solutions for our Clients.
Bird & Bird’s LegalTech Team operates across 33 international offices. Whether it’s analysing new solutions, driving innovation, developing client solutions or providing first‑class, high‑availability infrastructure and support, we are a diverse, energised group focused on service, international collaboration, and contribution beyond IT delivery, both internally and externally. We work extensively across the network and seek candidates who are keen to engage internationally and make wider contributions.
Key Responsibilities
- Work with other members of the LegalTech and Innovation team to ensure all enquiries on legaltech tools and platforms managed by the team (including HighQ, Luminance, Legora, Betty Blocks, Juristic, the intranet plus GenAI tools such as Microsoft Copilot) are acknowledged promptly, manage end‑user expectations, prioritise workload, and highlight any strategic POC trials in progress.
- Gather requirements for new client portals, project sites and bespoke solutions through direct liaison with Bird & Bird lawyers, assess which of the firm’s tech products meets requirements, and advise on options.
- Collaborate with the LegalTech & Innovation Manager to raise awareness and drive adoption of existing tools across offices, practice groups and sectors—including organising workshops, POCs and internal pilot programmes.
- Participate in the firm’s global LegalTech focus group, look at new tech and provide feedback on products trialed.
- Maintain systems training materials and guides (internal and client‑facing) to ensure stakeholders have all the materials they need to get maximum benefit from the system and that all learning styles are catered for:
- e‑learning videos for administrators, end users and clients.
- quick reference guides for administrators, end users and clients.
- bespoke guides for clients.
- Carry out inductions for new joiners on our legaltech products and provide more advanced training of lawyers and secretaries in using HighQ in both London and globally.
- Day‑to‑day manage our LegalTech register and maintain an up‑to‑date list of the firm’s products in LegalTech and Innovation.
- Horizon‑scan the market for new products and solutions or support product trials where there is a demand from the firm for new technology to transform the way we deliver legal services.
- Provide day‑to‑day support for the Innovation platform (Bloom) in the firm, including reviewing and progressing ideas in the platform and moving them forward in the Bloom Framework.
- Perform general administration including compiling reports on system usage and trends, progressing the archive programme and actively involving myself in process improvement alongside the LegalTech and Innovation team—e.g., identifying automation or integration opportunities influenced by firm legal technology roadmaps and user feedback.
What You’ll Bring
- Excellent communication skills.
- Ability to work well both as a team member and individually.
- IT literate.
- Ability to learn quickly and adapt to new technologies.
- Good problem‑solving and analytical skills.
- Attention to detail.
- Enthusiasm for innovation and a proactive attitude.
- Some flexibility regarding working hours.
- Hands‑on familiarity with HighQ, Legora, BettyBlocks, Juristic or similar tools, AI contract review and automation platforms.
- Minimum 3+ years in a commercial environment, preferably within a law firm or legal department. Website administration experience (e.g., Intranet/Extranet/Internet site) – ideally some SharePoint experience.
What’s In It For You
We provide comprehensive support for our colleagues’ health and wellbeing, including private medical cover, life assurance, critical illness cover and regular health assessments. In addition, we offer a range of lifestyle benefits designed to help our team live their best lives, such as a cycle‑to‑work scheme, access to online GP appointments, discounted gym memberships and an electric vehicle scheme.
As a disability and neurodiversity inclusive employer we want to ensure that you have a barrier‑free recruitment experience at Bird & Bird. If you require any adjustments during the recruitment process, please provide details to your recruitment contact who will be in touch to discuss any details provided and understand more about your individual adjustment needs.
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