Expert Opportunity – Customer Success Manager (Enterprise) ($70/hr, up to $1,400/week)

Company: Ethos
Apply for the Expert Opportunity – Customer Success Manager (Enterprise) ($70/hr, up to $1,400/week)
Location: London
Job Description:

About This Opportunity

We’re working with a leading foundational AI lab to find experienced enterprise customer success managers who can help train their latest language model on professional presentation and slide deck tasks.

Responsibilities

  • Run quarterly business reviews (QBRs) and executive business reviews for enterprise accounts.
  • Create, evaluate, and refine AI-generated presentations and slide decks across core workflows, including QBR decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.
  • Work closely with the internal AI team to incorporate feedback and improve model performance in presentation generation.

Qualifications

  • 4+ years in enterprise customer success at a top company.
  • Proven track record of building and delivering executive business reviews.
  • Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail.

Compensation & Details

Rate: $70 per hourCommitment: Flexible, 5-20 hours per week (or more if desired)Location: Fully remote, work on your own scheduleStart date: ASAP

About Ethos

Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.

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Posted: July 16th, 2026