UK – On-Site Manager (Selby area)

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Account Manager

We are looking for an Account Manager to join our team working in Selby, North Yorkshire, Y08 5BJ.

Qualifications

• Previous experience within recruitment, onsite account management or workforce management.
• Experience managing high-volume temporary workforces in a fast-paced operational environment.
• A strong understanding of recruitment compliance, right to work legislation and Agency Worker Regulations (AWR).
• Excellent organisational skills with the ability to prioritise a varied workload and meet deadlines.
• Strong communication and relationship-building skills with the confidence to work closely with clients at all levels.
• A proactive, solutions-focused approach with the ability to make decisions under pressure.
• Good IT skills, including Microsoft Excel, Word, Google Sheets & Google Mail.
• Experience using recruitment systems, digital platforms and social media for candidate attraction.
• A full driving licence and access to your own vehicle.

Details

• Pay: £31,000
• Working Hours: 09:00-17:00 Monday to Friday (some flexibility may be required)
• Location: Selby, North Yorkshire
• Duration: Permanent

Role Responsibilities

• Take full ownership of the onsite account, ensuring all recruitment and operational processes are delivered effectively.
• Build and maintain strong relationships with key client stakeholders, acting as the primary point of contact for all day-to-day operational matters.
• Manage workforce planning and maintain the required headcount to meet changing client demands and daily fulfilment targets.
• Oversee daily shift bookings and rotas, ensuring staffing requirements are met and communicating any challenges proactively.
• Manage the end-to-end recruitment process, including candidate attraction, pre-screening, interviews, right to work checks, onboarding, inductions and compliance.
• Ensure all recruitment and employment processes comply with current legislation, Agency Worker Regulations (AWR), client requirements and company policies.
• Manage the temporary workforce, including attendance, absence, holidays, disciplinary matters, performance and worker engagement.
• Coordinate workforce training, ensuring all mandatory client training is completed, including Level 2 training for eligible workers.
• Organise onsite audiometry testing in line with client requirements.
• Process weekly payroll accurately, ensuring workers are paid correctly and on time while maintaining accurate client invoicing and resolving any payroll queries.
• Complete weekly KPI, compliance, payroll and invoicing reports within agreed deadlines.
• Monitor onsite expenditure in line with agreed budgets.
• Maintain adequate stocks of Personal Protective Equipment (PPE).
• Manage the site’s social media activity to support local recruitment campaigns and candidate attraction.
• Champion Job&Talent’s technology platforms and digital tools, encouraging adoption across the onsite operation and temporary workforce.
• Continuously identify opportunities to improve service delivery, worker engagement and operational performance.

If you are interested in the above role please email your CV to louise.bratley@jobandtalent.com

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