At Places for People, we hire People, not numbers! Experience and track record are important, but we’re more interested in hiring someone that embodies our People Promises. That’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK’s leading Social Enterprise we’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers.
The interviews will take place on the 12th August.
More About The Team
We are looking to recruit a Property Manager on a permanent basis. Reporting to the Portfolio Manager, this is a great opportunity to join a growing area of the business.
This role is based on site at Touchstone Bath, The working hours are Monday to Thursday 9am – 5.30 and Friday 9am – 5pm. After an initial period of training (2-4 weeks), this role offers hybrid working (3 days at home).
More About Your Role
You are providing the first point of contact for all customer enquiries and complaints relating to the customer and the property, it is imperative that the highest level of service is provided to both internal and external clients.
Your role will involve managing and working with other internal teams to ensure that all new properties are uploaded on to the system and all information including diaries and document are accurately recorded.
At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory.
More About You
Customer Service Experience is essential for this role. Knowledge of IT packages such as MS Word and Excel along with the ability to multi task is also desired.
Experience & Skills
- Customer Service experience
- Good IT skills
- Excellent communication skills
- Stakeholder engagement/ management
- The ability to multi task
The benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary, with a salary review yearly
- Training anddevelopment
- Extra perks including huge discounts and offers from shops, cinemas and much more
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role.
We are committed to creating an inclusive and accessible recruitment process for all.
If you require any reasonable adjustments to support your application or interview experience, please let us know. We’re happy to work with you to ensure you have the opportunity to perform at your best.
If you are a Places for People customer and you’re looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can’t promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.
Safeguarding
At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
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