24/7 Frontline Tech Support Engineer (Hybrid)

Edenred PayTech in Swindon is hiring a Frontline Technical Support Engineer to join the 24/7 Service Operations team. The role focuses on rapid technical response, advanced monitoring, and restoring service within SLA across incidents and requests.

You will act as the first escalation point, assist with Major Incident Management, and work closely with Problem Management to prevent recurrence. The position requires a 24/7 shift pattern.

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