Company: Entain Group
Location: City of Edinburgh
Job Description:
Entain Group is seeking a Retail Customer Service Manager to join our Ladbrokes & Coral betting shops. You will deliver top customer service, drive standards daily, and report to the Shop Manager as part of the Shop team serving customers and building relationships for repeat business.
The role involves taking bets, processing transactions, demonstrating products, managing customer concerns with empathy, and working towards targets while maintaining shop standards.
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Posted: August 1st, 2026