About The Job
At Coloplast, our purpose is simple but powerful: making life easier for people with intimate healthcare needs. To support our UK growth ambitions and strengthen how we understand and serve our consumers, we are looking for a Head of Consumer Insight to lead and shape insight across the organisation.
The Role
As Head of Consumer Insight, you will:
- Translate the UK consumer activities and strategy into a clear and actionable insight framework, defining priority questions, data needs, and success measures.
- Lead the creation and curation of all Coloplast UK consumer insights, ensuring consistency, quality, and relevance.
- Identify gaps in consumer understanding and proactively commission or explore insight to address them.
- Turn complex, multi‑source data into compelling narratives that resonate with senior leaders and diverse audiences.
- Act as a trusted thought partner, using insight to challenge assumptions and influence strategic direction.
- Build insight capability, confidence, and bench strength, setting clear standards for insight quality and use.
- Reduce duplication and ensure insight activity is joined‑up, connected, and anchored to shared priorities.
- Partner effectively with global teams, internal stakeholders, and external agencies to maximise insight value.
- Champion a culture of insight‑led thinking across Coloplast UK.
Who Are We Looking For?
We’re looking for a strategic, commercially minded insight leader who is naturally curious about consumers and confident influencing in complex, matrixed environments.
You will bring:
- Strong data and insight capability, with the ability to turn complexity into clear, actionable insight.
- Proven experience influencing senior stakeholders and navigating multiple priorities.
- Leadership experience in cross‑functional teams, with the ability to influence without formal authority.
- A proactive mindset — spotting patterns, anomalies, and emerging signals to uncover opportunities and risks.
- Experience in organisations with long‑term consumers with large databases of transactional information (essential).
- Proven project management and executive level communication skills to translate complex and detailed insights into easily understood reports and presentations (management consultant skills advantageous).
- Healthcare experience (desirable).
- A collaborative, coaching leadership style, with high personal credibility and impact.
Why Coloplast?
At Coloplast, you’ll be part of a global healthcare company recognised as a Great Place to Work, where people genuinely care about making a meaningful difference to patients’ lives.
We are a values‑led, purpose‑driven organisation where insight truly matters. This role gives you the opportunity to shape strategy at the highest levels, build lasting capability, and make a meaningful difference to people’s lives.
You’ll work in a supportive, inclusive culture that encourages curiosity, ownership, and bold thinking — and where your insight can directly influence experiences, outcomes, and sustainable growth.
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