Are you passionate about making a difference in your community and interested in promoting healthier, more sustainable ways to travel?
This is an exciting opportunity to join Transport for West Midlands (TfWM) as an Active Travel Support Officer Apprentice, where you’ll gain hands‑on experience supporting projects that encourage people across the West Midlands to walk, wheel and cycle.
Working alongside experienced colleagues, you’ll develop skills in project delivery, community engagement, data collection and communications while studying towards a Level 3 Business Administrator Apprenticeship.
You’ll contribute to real projects that support schools, workplaces and local communities, helping to deliver campaigns and initiatives that encourage healthier lifestyles, reduce congestion and improve air quality across the region.
The WMCA Apprentice Development Programme forms part of our wider Emerging Talent offer and supports our People and Culture Strategy by helping to build the skills, capability and future workforce we need across the organisation. In return, you’ll receive a structured apprenticeship programme, giving you access to professional training, mentoring and practical experience that will equip you for a rewarding career in the public sector.
What you will be doing
- Support the planning and delivery of active travel projects, campaigns and community engagement activities across the West Midlands.
- Assist with engagement activities in schools, workplaces and local communities to encourage more people to walk, wheel and cycle.
- Help collect, analyse and present data to support project monitoring, evaluation and future improvements.
- Support the creation of communications, promotional materials and resources that encourage active travel.
- Provide administrative support to help deliver projects, meetings, workshops and events.
- Work alongside experienced colleagues across Transport for West Midlands, gaining practical experience across a range of active travel programmes.
- Build positive working relationships with colleagues, community groups, stakeholders and members of the public.
- Learn how active travel programmes are developed and delivered to support healthier, greener and better-connected communities.
What’s essential
- Experience working in a team environment (e.g. school, volunteering or a part-time job).
- Experience using Microsoft Office (Word, Excel and Outlook).
- An interest in active travel, sustainable transport, health or behaviour change.
- Good analytical skills, with the ability to review information and identify solutions.
- Strong written and verbal communication skills.
- Excellent attention to detail and the ability to manage your time effectively.
- A willingness to learn, take initiative and develop new skills.
- The ability to work collaboratively with others.
- The ability to work effectively in a hybrid environment, combining remote and office‑based working.
- A willingness to complete the Level 3 Business Administrator Apprenticeship.
- GCSE English and Maths at Grade 4/C or above (or equivalent).
Location and Apprenticeship Commitment
This role is based at 16 Summer Lane, Birmingham, B19 3SD. We currently operate a hybrid working model, which means splitting your time between the office and home, subject to business need and agreement with your line manager.
As this is an apprenticeship, you’ll have dedicated time during your working week to complete your learning and coursework alongside gaining practical experience within the team.
Real Living Wage
We are committed to paying our apprentices the Real Living Wage as opposed to the Minimum Apprenticeship Wage.
Right to Work in the UK
Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
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