Accommodation Support Officer

Company: Seetec Business Technology Centre
Apply for the Accommodation Support Officer
Location: Liverpool
Job Description:

Job Role

Accommodation Support Officer

Make a meaningful impact every day. Are you passionate about making a difference in people’s lives? Do you have the resilience and empathy needed to support individuals from diverse backgrounds? We’re looking for committed Accommodation Support Officers to join our team and provide vital support to participants with their housing needs.

In this role you will manage a caseload of adult males either residing in custody or living in the community. Working in partnership with probation practitioners, you will carry out initial assessments to understand each individual’s circumstances, develop personalised accommodation plans, help participants navigate housing challenges, keep them informed of decisions that affect them, and support their understanding of their rights throughout the process.

We provide on‑site training and ongoing support to help you grow in the role.

Excellent interpersonal skills are essential, as you will build and maintain effective relationships with participants and external stakeholders. We look for positive role models who can inspire meaningful changes in attitudes and behaviours, helping individuals progress toward greater stability and independence.

In return for your dedication, knowledge and commitment, we offer a competitive salary from £25,877 – £29,000 per annum (dependent on experience) and the following benefits:

  • 25 days annual leave + Bank Holidays + Birthday Day off (you may buy additional days)
  • 2 Volunteer Days
  • Pension – 5% Employee, 5% Employer
  • Healthcare Cash Plan, including 3 × salary life assurance
  • Annual salary review
  • Refer a friend scheme
  • Free access to Benefit Hub – an online portal with retail discounts, a cycle‑to‑work scheme, and additional voluntary benefits

Key Responsibilities

  • Manage a caseload of participants and produce personalised accommodation plans
  • Carry out initial assessments, considering risk, situation and need
  • Record progress and outcomes promptly and accurately using the case‑management system
  • Maintain contact with participants and identify emerging risks and concerns

Skills and Experience

  • Highly effective interpersonal and communication skills, verbally and in writing
  • Ability to establish and maintain effective working relationships
  • Good organisational skills and ability to meet deadlines

Additional Information

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to uphold this commitment in accordance with the Prevent Duty and the positive promotion of modern British values.

We are an equal‑opportunity employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Location: HMP Liverpool / HMP Altcourse

Hours: Full time, 37 hours per week (Mon‑Fri)

Contract: Permanent

Closing Date: 28 May 2026

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Posted: July 8th, 2026