Job Introduction
Job Title: Support Officer
Starting Salary: £25,583 opportunity to progress to £28,142 per annum (pro rata for part time).
Hours: 25.8 hours.
Location: Stevenage.
Contract Type: Permanent.
Directorate: Children’s Services.
About The Team
We are looking for an enthusiastic and organised individual to join our team. This role will be within the Finance and Budgets function, working as a Support Officer in the Finance & Budget Team (Inclusion & Skills). This is a dynamic, multi‑disciplinary team that supports frontline SEN services for children, young people, families, and schools. This dynamic team processes payment transactions and resolves all payment queries relating to these transactions.
About The Role
Key responsibilities of the role include:
- You will make and record payments for education services received across Hertfordshire. This will involve maintaining detailed financial records.
- You will process invoices and Direct Payments, or query where appropriate, in a timely manner for a range of suppliers using SAP / ContrOCC.
- You will liaise and work closely with colleagues across Childrens Services to assist in the delivery of an efficient and effective financial service.
- You will respond in a business‑like and customer‑focussed manner to queries from the public, providers, and other stakeholders in relation to payments and charges.
- You will support the accurate and timely processing and recording of financial data and maintenance of financial records. This is to assist in the production of forecast figures within the Finance Business Partner for SEN (CS) team.
- There are a range of administrative tasks that this role could do – and you will be given any training needed.
Essential
Essential skills and experience:
- Computer literate, in particular experience in using Microsoft Office.
- Strong verbal & written communication skills.
- Proven time management and organisational skills.
- Attention to detail & methodical approach to tasks.
- Ability to prioritise and work to deadlines.
- English & Maths.
Desirable
- Experience of creating purchase orders in SAP.
- Experience in accounts payable.
- AAT or equivalent qualification.
This role is Level 6. Please locate the job profile here: Job profiles: Business support services.
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
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