Responsibilities
- Answer phones and manage a busy centralised inbox
- Manage customer enquiries and coordinate with the hire network
- Liaise with Engineers and Transport Managers to ensure timely deliveries
- Write and follow up on quotes for customers
- Raise and terminate hire contracts in the system, ensuring all contracts are up to date
Qualifications
- Can‑do attitude and willingness to grow within Wolseley
- Previous hire experience desirable
- Customer service and administration skills in a fast‑paced environment
- IT literate
Employment Details
- Full‑time, permanent role, 40 hours per week, Monday to Friday 8:00am‑5:00pm
Salary & Benefits
- Salary up to £28,000 plus bonus
- Annual leave (increasing with length of service)
- Pension scheme (matched up to 9%)
- Potential to earn additional bonuses
- Enhanced maternity/adoption leave
- Discounts through online and high street partners
- Free access to healthcare, YuLife app, Cycle to Work scheme, and more
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