Join Our Team as a Customer Service Assistant!
Are you a people person with a knack for exceptional customer service? Do you thrive in dynamic environments? If so, we want you on our team!
This is a full-time role (41 hours p.w), that will see you working a 4 on 4 off shift pattern, made up solely of night shifts (10pm to 6 am).
What You’ll Be Doing:
As a Customer Service Assistant at our Royal Infirmary of Edinburgh site your role will be more than just managing parking spaces. You’ll be a friendly face, ensuring an excellent customer experience while handling state-of-the-art car park equipment.
Responsibilities include:
- Engaging with Customers: Providing top-notch customer service with a smile.
- Traffic Control Measures: Regulating vehicle entry and exit seamlessly.
- Regular Foot Patrols: Ensuring the safety and security of the car park.
Requirements:
No prior experience in customer service or security? No problem! We value enthusiasm and a positive attitude. However, the following skills will be beneficial:
- Strong Communication Skills: Ability to communicate effectively.
- Basic Computer Skills: Tech-savvy enough to handle our equipment.
What We Offer:
We believe in recognizing and rewarding our team members. Join us, and enjoy:
- Competitive Hourly Rate: Your hard work deserves fair compensation.
- Birthday Bonus: Take an extra day off to celebrate your special day.
- Reward & Recognition Program: Your efforts won’t go unnoticed.
- Free or Discounted Parking: Your car deserves a good spot too!
- Cycle to Work Scheme: Get up to £1000 towards a new bike.
- Company Pension: Plan for your future with us.
- Death in Service Benefit: Providing peace of mind.
- Employee Assistance Program: We care about your well-being.
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