Project Manager – Pensions Operations

Our client is seeking an experienced Pensions Operations Project Manager to lead high-profile transformation initiatives, working closely with stakeholders, third-party administrators, and operational teams to deliver meaningful business outcomes. You’ll help shape operational excellence while working in a highly collaborative and regulated financial services environment.

Job Title: Project Manager – Pensions Operations

Job Type: Permanent

Location: Central London

Working Arrangement: Hybrid – 3 days on-site per week

Salary: Up to £115,000 + bonus & benefits

The Role

• Lead the full project delivery lifecycle from initiation through to implementation and handover.
• Manage key stakeholder relationships, ensuring expectations are understood and effectively managed.
• Provide regular project status reporting and governance updates to the PMO.
• Define project objectives, target operating models, and delivery outcomes.
• Identify, manage, and escalate project risks and issues when required.
• Develop and maintain detailed project plans, milestones, resource requirements, and delivery schedules.
• Coordinate internal teams and external vendors across multiple workstreams to ensure successful delivery.

What We’re Looking For

• Proven experience managing complex projects within Pensions Operations environments.
• Knowledge of the UK regulatory landscape, including PRA and FCA requirements.
• Strong understanding of customer operations and operational change delivery.
• Experience delivering projects involving operations or pensions-related applications and technology platforms.
• Knowledge of Finance Operating Models and business transformation initiatives.
• Recognised project management qualifications such as PRINCE2, PMP, or equivalent.
• Excellent stakeholder management, communication, influencing, and leadership skills.
• The ability to manage competing priorities, resources, and deadlines within a complex environment.

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