Part-Time Customer Service Advisor | AI-Driven Banking Support

NatWest Boxed is hiring a part-time Customer Service Advisor in Edinburgh, operating 10am-2pm, to support customers and colleagues in our contact centres. You will handle queries from first contact and help with processes around savings and lending products.

You will analyze performance data, propose improvements, and work with teams to enhance efficiency. Experience in financial services and strong organisational skills are essential.

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