Introduction
Do you want to work in healthcare and make a difference? Train as an Apprentice Dental Receptionist and begin your pathway to a professional dental career while supporting patients at the heart of the practice.
About the Employer
This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.
What You’ll Do
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionistspecific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice. Key duties may include:
- Greeting patients and welcoming them into the practice
- Managing appointment bookings and diary systems
- Handling patient enquiries both in person and over the phone
- Processing payments and maintaining accurate patient records
- Supporting the dental team with administrative tasks
- Ensuring a positive patient experience from arrival to departure
- Maintaining confidentiality and professionalism at all times
Training Outcome
Possibility of a full time role after the completion of the Apprenticeship and progression within the practice.
Skills Required
- Administrative Skills
- Attention to Detail
- Customer Care Skills
- Initative
- IT Skills
- Non judgemental
- Organisational Skills
- Problem Solving Skills
- Teamworking
- Communication Skills
- Professionalism
- Telephone Skills
- Time Management
Qualifications
- Desired – GCSE – Maths – 4
- Desired – GCSE – English – 4
Course Information
Course: Customer service practitioner (level 2)
Level: 2
Route: Sales, marketing and procurement
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: Shift Pattern to be confirmed
Expected Duration: 1 Year
Training Provider: TEMP DENT DENTAL AGENCY LIMITED
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