Company: Newcastle Strategic Solutions Limited
Location:
Job Description:
Newcastle Strategic Solutions Limited is seeking an experienced Service Desk & Support Manager to lead a high‑performing IT support function. You will balance exceptional customer service with governance, incident and access management, shaping how colleagues experience technology.
In this role you will mentor front-line teams, drive self-service and automation, and partner with Service Delivery, Incident, Problem and Service Improvement teams to deliver continuous service improvements, while
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Posted: August 4th, 2026