- Do you enjoy turning data into meaningful action and service improvement?
- Are you passionate about working with partners to improve outcomes for people experiencing homelessness and multiple disadvantage?
If so, we’d love to hear from you!
We’re looking for a skilled and motivated Personalisation Budget Performance and Insights Lead to oversee the performance, monitoring and continuous improvement of the Greater Change Personalisation Fund.
This innovative £1 million partnership between Birmingham City Council, Greater Change and Birmingham Voluntary Service Council (BVSC) aims to improve outcomes for people who are homeless, at risk of homelessness, or experiencing multiple disadvantage through personalised financial support.
You’ll work closely with partners across housing, homelessness, health, criminal justice and the voluntary sector to ensure the fund is delivering real impact. By analysing performance data, identifying emerging needs and providing strategic insight, you’ll help shape service improvements, strengthen partnership working and support better outcomes for Birmingham residents.
This is a varied role combining performance management, partnership development, data analysis and strategic coordination. You’ll produce high-quality reports and dashboards, monitor outcomes and provide the intelligence needed to inform operational management, commissioning and future service development. As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.
We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.
We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC.
We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. From application to interview, we place inclusion at the heart of all we do.
We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.
We’re looking for someone who can combine strong analytical skills and excellent relationship-building abilities. You’ll have experience of:
- Performance monitoring, reporting and data analysis.
- Turning data and insight into practical service improvements.
- Building productive partnerships across organisations.
- Producing clear reports and presenting information to a range of audiences.
- Managing competing priorities and working independently.
- Experience of working with homelessness, housing or vulnerable adults’ services.
An understanding of homelessness, housing, multiple disadvantage or related public, voluntary or community services would be an advantage.
At BVSC, you’ll be part of an organisation committed to improving lives and strengthening communities across Birmingham. This is an opportunity to contribute to an innovative programme that supports people to overcome crisis, build independence and achieve sustainable housing outcomes.
If you’re looking for a role where your analysis, collaboration and ideas can make a tangible difference, we’d love to hear from you
Please see the job description for further details
Working for BVSC
BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.
Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.
- 35 hour working week (full time hours)
- 29 days annual leave + bank holidays a year (pro-rated for part time staff)
- 5% pension contribution
- 3.5 times salary Death in service benefit
- BVSC is a Living Wage Employer
Work‑life balance
- Flexible working arrangements available for staff
- A flextime system is in place for staff
- We offer up to 7 days paid leave per year for undertaking voluntary work or public duties
- We provide generous maternity and paternity pay
Staff development
- We support staff to undertake training and development, providing funding and time off for study
Values based approach
- We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals
Wellbeing
- We offer free access to a range of wellbeing platforms
- BVSC offers all employees a suite of wellbeing support
We are looking for candidates that can demonstrate the following BVSC organisational values:
- Commitment: Making a positive difference through passion, innovation and social action
- Collaboration: Connecting people and organisations to work together to improve lives
- Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham
- Integrity: Building trust through delivering excellent outcomes
At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals – regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience – are welcomed, respected, and valued.
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