Operations Manager – Real Estate

Company: Macdonald & Company
Apply for the Operations Manager – Real Estate
Location: London
Job Description:

I am recruiting an Operations Associate to join a growing London based property business, supporting the day to day management of a portfolio of mainly residential and commercial properties.

This is a genuinely varied role with plenty of autonomy. You’ll play a key role in keeping operations running smoothly, working across property and facilities management, contractor coordination, tenant liaison, procurement and wider business operations.

What you’ll be doing:

  • Coordinating day to day property and facilities management across a mainly residential and commercial property portfolio
  • Managing maintenance, repairs, inspections and planned preventative maintenance programmes
  • Responding to tenant queries and ensuring issues are resolved efficiently
  • Managing contractor and supplier relationships, procurement and service contracts
  • Attending site inspections, monitoring works and following up on outstanding actions
  • Maintaining accurate records, including maintenance schedules, invoices and payment tracking
  • Researching suppliers and presenting recommendations to support business decisions
  • Building and maintaining operational trackers, manuals and supplier databases
  • Producing high-quality reports, presentations and operational documentation
  • Providing occasional support to the international team, including potential international travel

What we’re looking for:

  • Experience in facilities or property management across residential and commercial assets. This role is weighted towards Central London high-end residential
  • Confident managing contractors, quotations, budgets and maintenance programmes
  • Highly organised with the ability to manage multiple priorities simultaneously
  • Proactive, self-sufficient and comfortable working with minimal supervision
  • Strong administrative, written and communication skills with excellent attention to detail
  • Willingness to travel internationally on occasion

This is an excellent opportunity for someone who enjoys variety, takes ownership and wants to play a visible role in the smooth running of a growing property business. If you’re looking for a broad operational role where no two days are the same, contact me on 020 7318 1774 for more information.

Posted: August 1st, 2026