Homeless Intervention and Prevention Officer

Company: Croydon Council
Apply for the Homeless Intervention and Prevention Officer
Location: London
Job Description:

Job Description

Salary range: Grade 9 (£42,060 – £43,680p.a.) plus fantastic benefits.

Contract: Permanent.

Hours of work: 36 hours per week.

Location: Croydon.

About The Role

To provide a bespoke homeless prevention and intervention caseworker service to those approaching the service with a housing need.

To carry out early homeless prevention activities, advising on a range of housing issues and welfare benefits, assessing support needs and working with multiple internal and external services to alleviate homelessness and provide households with positive options and sustainable housing solutions.

As well as preventing homelessness, you will also be expected to carry out in-depth homelessness inquiries and make legally sound decisions under the relevant Legislation.

  • Discretionary housing homeless prevention payments.
  • Provision of emergency accommodation / relief accommodation.
  • Makes decisions under Homeless legislation and the Housing Act relating to the security of tenure.
  • Devise a Personalised Housing Plan with applicants with the primary aim of preventing homelessness.
  • Required to carry out home visits.

About You

  • Thorough knowledge of the legislation and duties owed to homeless persons by the Council under Part V1 and Part V11 of the Housing Act 1996, Homelessness Act 2002 & Localism Act 2011.
  • Homelessness (Suitability of Accommodation) (England) orders 1996, 2003 and 2012.
  • Homelessness Reduction Act 2017.
  • Knowledge of the duties owed to young people under the Children’s Act 1989.
  • Knowledge of Landlord & Tenant Legislation, the Housing Act 1985, and the Protection from Eviction Act 1977.
  • Detailed working knowledge of homeless prevention initiatives and their application and effectiveness.
  • Detailed working knowledge of the welfare benefits system and its application.

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.

The Successful candidate will be subject to a DBS check, if the role requires one.

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Posted: July 26th, 2026