Head of Service Standards & Luxury Experience

Company: Soho House & Co.
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Job Description:

Soho House & Co. is seeking a Head of Standards & Service to define and embed exceptional service standards across the Club. You will coach leaders, drive operational excellence and ensure a consistently outstanding member and guest experience.

In this role you will own and evolve service standards, develop SOPs, and lead cross-functional initiatives to raise standards club-wide. A passion for hospitality and team leadership is essential.

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Posted: July 30th, 2026