Senior Manager, Group Business Applications Collinson London, England, United Kingdom
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence.Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme.Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special.We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP.Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
Purpose of the job
The Head of Business Applications (GBA) role joins our Global Business Systems Team
supporting applications, across our portfolio, including but not limited to MS Dynamics 365 F&O,
Workday (being implemented in phases from early 2026) and MS Office Applications in relation to
the Modern Workplace. The role reports into the Director of Global Business Applications
Users to be supported across our global offices, with core Finance users based in Cape Town.
Role is pivotal to remaining phases of the MS Dynamics 365 F&O Project being deployed as well
and further “run and maintain” support mode in the coming 12+ months, with less reliance on
external support partners.
To work / partner with our external support partners to further develop and maintain systems and
Explore the ongoing product enhancements that are delivered as part of both MS Dynamics and
Workday.
To review AI opportunities and how they can be used to streamline recurring / repetitive tasks as
well as utilising them as part of the support offering to the end users,
Drive further expansion of MSD across the globe to countries not in original phases of the project
To manage user support and training, troubleshooting, and problem solving
Key Responsibilities
Responsible for the integrity of including but not limited to MS Dynamics, Kofax OCR, Zoho,
Cascade, (Workday in the future), Docentric, Access Dimensions, Banking / Treasury systems
Responsible for the uptime of the applications, together with managing upgrades / enhancements.
Identify, propose and implement process improvements across key Finance processes, for
example across Purchase to Pay or Order to Cash
Management of the support team, including looking to develop the team in each of their roles
Ensure system permissions are in line with delegated authorities and approval limits
Ownership of the procedures to support an effective control environment for GBA systems
Support / lead various projects / BAU Enhancements and initiatives from a GBA perspective
Provide a professional and approachable point of contact for stakeholders
Support and where required to lead in Audits, both Internal and External
Ensure SLAs are tracked and met across Finance Applications and thereafter Workday.
Liaise with Group Finance, act as key finance partner for system support
Oversee the development of new applications, as well as manage technical support to users.
Knowledge, skills and experience required
- Qualified Accountant and experience of Finance and HR applications
- Possess strong analytical / problem-solving skills, work independently and in a team environment
- Experience of succeeding in a deadline driven environment
- Experience of high-volume businesses
- Strong MS Office skills, especially Excel
- Able to communicate confidently and effectively at all levels within an organisation
- High level of accuracy and strong attention to detail
- Proficiency in IT systems and software
- Good communication and customer service skills
- Ability to prioritize tasks and work independently
- Strong verbal and written communication skills to effectively collaborate with technical and non-
- Previous experience in IT or application management roles is often preferred
Person Specification
- Experience of managing a team of 4 to 5 individuals across global locations
- Managing / directing the team with the ability to lead / direct operations and BAU Enhancements
- Ability to provide input to the GBS RoadMap and understand how operations feed into it as well
- Demonstrates strong organizational skills, working to strict deadlines
- Commercially aware, delivers results and can identify opportunities for cost saving and efficiencies
- Excellent communication, interpersonal, and collaboration skills
- Demonstrates excellent technical skills and is an excellent problem solver
- Good Team player, able to work with wide variety of stakeholders
- Demonstrates good written communication skills, including documentation and correspondence
- Demonstrates ability to be flexible and adaptable
- Ability to work in a dynamic and fast paced environment
- Organizational and leadership skills
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For Example – she/her/hers, he/him/his, they/them/theirs, etc).
Full-time
Full-time, on-site – London with UK and international travel.Watergate helps buildings detect leaks, cut water waste, and reduce the carbon footprint of every litre, proving the impact with data.We… Show more
Full-time
The Senior Manager plays a key support role in evaluating and executing multi‑billion dollar M&A transactions that are high profile and strategically important for Vodafone Group.The team has playe… Show more
Full-time
Location: North London (Hybrid, minimum 2 days/week).Our client is a fast-growing, modern digital compliance platform changing how UK employers handle background screening.By turning manual vetting… Show more
Full-time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism and holds power to account.Our team of award‑winning jour… Show more
Permanent
Senior Manager – Business Application Owner****Reports to:** Senior Manager – Global Financial Accounting and Reporting team**Location:** London, UK – Global Headquarters**Type:** Permanent**Depart… Show more
Full-time
C3 AI (NYSE: AI), is the Enterprise AI application software company.C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing,… Show more
Permanent
Select how often (in days) to receive an alert: Create Alert.Head of Business Development UKIME.This is an exciting opportunity to lead on Business Development for Dentons’ Banking & Financial Serv… Show more
Full-time
BDO UK is seeking a Senior New Business Manager in Greater London to drive new business generation aligned with market priorities.You’ll generate meetings, engage stakeholders, and support junior c… Show more
Full-time
Reporting to the AVP Growth & Development, this role will work with teams across B&P at all levels and will be primarily responsible for leading the development of credential decks, proposals and c… Show more
Full-time
Hybrid (2/3 days in our Southbank office).We’re Civica and we make software that helps deliver critical services for citizens all around the world.From local to state government, to education, to h… Show more
Full-time
The Senior Business Development Manager’s primary objective is to drive sustainable new business acquisition in line with department targets, using a modern tech and data stack.The role is supporte… Show more
Full-time
Hybrid (2/3 days in our Southbank office).We’re Civica and we make software that helps deliver critical services for citizens all around the world.From local to state government, to education, to h… Show more
Full-time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism and holds power to account.Our team of award‑winning jour… Show more
Full-time
BDO UK LLP is seeking a Senior New Business Manager to lead new business generation across various regions in the UK.The role involves executing outreach activities, generating qualified meetings, … Show more
Full-time
Senior Business Development Manager – Enterprise Payments.A rapidly growing global payments business is looking to appoint a Senior Business Development Manager to support the next phase of interna… Show more
Full-time
Senior Manager, Business Development (Ports & Terminals).Our client is a globally established player within the maritime digital and operational solutions space, now accelerating commercial growth … Show more
Full-time
The Senior Manager for Applications (many Legal) will fulfil a strategic role delivering legal technology services and client facing leadership for the firm’s digital business.Day to day management… Show more
Full-time
Lead and develop an internal applications team, providing technical guidance and people leadership.Oversee the full lifecycle of enterprise applications, including solution design, implementation, … Show more
Full-time
Senior Product Manager, Business Banking.As a Senior Product Manager for Business Banking, you’ll deliver the future of how UK businesses manage their money.This is a rare opportunity to shape one … Show more
#J-18808-Ljbffr…