OTD Specialist-UK(A13846A)

Job Responsibilities

• Build and continuously optimize the local vehicle delivery management system (Port → PDI → Logistics → Dealer → Customer)




• Coordinate new vehicle delivery plans, scheduling, and resource allocation to ensure on-time delivery.




• Develop and implement vehicle delivery SOPs, quality standards, and delivery checklists.




• Design and execute high-end customer delivery ceremony processes to enhance brand experience.




• Handle delivery anomalies, quality issues, and customer complaints, promoting cross-departmental closed-loop processes.




• Establish a delivery KPI system, conduct data analysis, and continuously optimize processes.

Job Requirements:

• Bachelor’s degree or above in Logistics Management, Supply Chain Management, Vehicle Engineering, or a related field.




• Minimum 5 years of experience in automotive industry delivery, logistics, supply chain, or 4S store management.




• Familiarity with local vehicle import procedures, port operations, and local logistics regulations is preferred.




• Team management experience and cross-departmental collaboration skills.




• Excellent communication skills in both Chinese and English.

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