Full details of the job.
Vacancy Name
Vacancy Name Office Manager (Business Support Manager) – Enfield
Vacancy No
Vacancy No VN2109
Employment Type
Employment Type Permanent
Duration
Duration N/A
Location City
Location City Enfield
Location Country
Location Country United Kingdom
Company Description
Company Description Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It’s our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.
Description
Description Join our team as a Office Manager (Business Support Manager). Reporting to the Area Practice Manager, this role combines administrative, organisational, and relationship management responsibilities. Ideal for a detail-oriented individual who thrives in a dynamic environment, you’ll play a key role in ensuring the smooth running of operations within a leading accountancy group.
Key Responsibilities
- Manage phone calls, ensuring professional and timely responses.
- Chase clients for required books and records to meet deadlines.
- Oversee scanning, filing, and organisation of documents.
- Support the onboarding process for new clients, maintaining compliance with Xeinadin guidelines.
- Finalise and distribute accounts and personal tax packs to clients for approval.
- Assist the Hub Credit Controller in resolving debtor queries.
- Process invoices, write-offs, and WIP adjustments.
- Apply for HMRC and Companies House authentication codes.
- Allocate disbursements to clients and manage payments over the phone.
- Process and reconcile office petty cash and handle cheque payments.
- Schedule client appointments and coordinate the safe return of books and records.
- Maintain an inventory of IT equipment, including laptops, issued to team members.
- Order office supplies and manage stationery stock.
- Provide project support to the Area Practice Manager as required.
Key Requirements
- Proven experience in administration within a fast-paced, professional environment.
Additional Requirements
- Strong knowledge of statutory accounts and accounting processes.
- High attention to detail and commitment to accuracy.
- Proficiency with Microsoft Excel, Word, and Outlook.
- Excellent time management skills, capable of handling multiple deadlines concurrently.
- Ability to meet strict administrative deadlines consistently.
- Strong communication skills, both verbal and written, with confidence to liaise at all levels.
Salary
Salary Competitive
Benefits
- Company Pension Scheme
- 25 days of annual leave + bank holidays
- Additional annual leave days from certain levels of seniority
- Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
- Business closure over Christmas*
- Life Assurance x4 annual salary
- Enhanced family leave policies
- Enhanced Company Sick Pay
- Employee Assistance Programme – 24/7 support, free and confidential
- Corporate Discounts Platform
Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:
- Critical Illness Cover
- Cash plan
- Cycle to work
- Eye care
- Dental
*subject to exceptions and business needs
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