Senior Escalations Engineer (Tier 3) — Remote UK

Tailscale Inc. is seeking a Senior Customer Support Engineer (Tier 3) for Customer Escalations.

This remote UK role partners with Support and Product/Engineering to close the gap between customer issues and engineering fixes, owning high-severity escalations from intake to resolution. You will work closely with customers via calls, pull logs, and craft comprehensive engineering handoff packages, contributing to product improvements and runbooks while maintaining a calm, trusted presence under

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