Junior Sommelier

Duties and responsibilities of the Junior Sommelier role:

• Assist in storing and organising wine inventory, ensuring proper handling and rotation.
• Support senior sommeliers during service, helping with wine presentation and pouring.
• Take part in wine tastings and training sessions to develop basic wine knowledge and service skills.
• Help prepare wine for events, menus, or pairings under the guidance of the sommelier team.
• Assist with setting up and clearing wine service areas, ensuring cleanliness and organisation.
• Deliver exceptional, personalised service to all guests, ensuring a memorable dining experience.
• Demonstrate strong knowledge of menus, ingredients, and beverages to confidently guide guests and make recommendations.
• Assist with restaurant service and ensuring a seamless dining experience throughout service.
• Prepare and maintain restaurant set-ups, side stations and service areas, while ensuring tables are impeccably presented at all times.
• Clear and reset tables efficiently, maintain cleanliness of glassware and equipment, and contribute to the smooth running of daily operations.
• Proactively identify opportunities to upsell and maximise revenue while enhancing the guest experience.
• Monitor guest satisfaction throughout service, responding promptly to requests and resolving any concerns effectively.
• Maintain high standards of cleanliness, presentation, and organisation within the restaurant and service areas.
• Work collaboratively with the wider team to ensure smooth daily operations and excellent service delivery.

About you

We are looking for a passionate and service-driven individual with a genuine love for hospitality. WSET Level 2 (or equivalent) and prior experience in a fine dining restaurant or luxury hotel is highly desirable. Previous experience in a similar role within a restaurant or hotel environment is advantageous. You will have excellent communication skills, a proactive attitude, and the ability to remain calm under pressure while delivering outstanding guest experiences. A strong team spirit, attention to detail, and commitment to high standards are essential.

Benefits

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty in our colleague restaurant
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities with clear career progression pathways across Hyatt Hotels worldwide

Apply today for the Junior Sommelier role and start your journey with Hyatt Hotels!

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