Global 24/7 Tier-1 IT Support & Onboarding Specialist

Company: Menlo Ventures
Apply for the Global 24/7 Tier-1 IT Support & Onboarding Specialist
Location: London
Job Description:

Legora is seeking an experienced IT helpdesk professional to own Tier-1 support globally. You will triage, diagnose, and resolve issues, ensuring users are unblocked and operations run smoothly.

You will manage new-hire provisioning, offboarding, and day-to-day macOS endpoint administration, with a focus on root-cause analysis and clear communication to non-technical colleagues. This role also supports global coverage anchored in your location, including after-hours escalation when needed.

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Posted: July 24th, 2026