Key Account Manager – London, United Kingdom
Position Overview
Ref #
W179505
State/Region
London
Department
Sales & Customer Support
Location
United Kingdom
City
London
COMPANY DESCRIPTION
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world’s most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
POSITION OVERVIEW
Role Mission
Drive profitable, sustainable growth across UK Wholesale Menswear accounts by owning seasonal launches, reorders, budgets, and brand execution.
Role Overview
We are seeking a commercially strong, Key Account Manager to lead key UK wholesale accounts.
The role owns sell-in, budgets, forecasts, sell-out, and trading across seasonal and reorder business while maintaining luxury brand standards.
You will manage competing priorities in a fast-paced environment while delivering results with accountability, collaboration, and a passion for luxury menswear.
Reporting Line
Direct Line Manager: Menswear Sales Manager
ESSENTIAL DUTIES & RESPONSIBILITIES
Commercial & Trading Ownership
Own budgets, forecasts, and commercial performance
Deliver seasonal launches and in-season reorder results
Lead in-season trading, driving sell-out, stock health, and reorders
Own sell-out reporting for weekly and monthly trade reviews
Track trading terms and seasonal investment against budgets
Partner with Customer Operations to ensure on-time delivery and speed to market
Product & Brand Guardianship
Own product presentation and storytelling across accounts
Lead customer appointments on seasonal ranges and reorder plans
Protect brand standards across online merchandising, content, and storytelling
Support retail teams with product training and salesmanship
Conduct regular store visits across the account base
Stakeholder & Buyer Collaboration
Build strong relationships with buyers and key stakeholders
Partner with the Buying Team to shape assortment and reorder strategy
Work cross-functionally with Brand, Marketing, Business Development, and Op
EXPERIENCE, SKILLS & KNOWLEDGE
Experience & Capabilities
3-6 strategic cycles in wholesale, key account management or commercial roles, ideally in luxury or premium fashion
Strong menswear product knowledge and understanding of the luxury market
Proven ownership of budgets, forecasts, and in-season trading decisions
Advanced Excel required; PowerPoint and BI tools are a plus
Strong presentation, commercial judgement, and stakeholder management skills
Comfortable working in a fast-paced, high-pressure environment
Key Competencies
Commercial ownership and accountability
Strong execution focus
Wholesale expertise
Product passion and luxury brand stewardship
Clear prioritisation and organisation
Confident, collaborative communication
UK driving licence preferred
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