Claims Adjuster – Property D&F

Claims Adjuster – Property D&F

City of London – Hybrid

Lloyd’s Syndicate

Key responsibilities

• Proactively manage a diverse portfolio of International Property Direct & Facultative (D&F) claims from first notification through to settlement and closure, applying the appropriate level of expertise to assess coverage, liability, quantum and claims strategy.
• Maintain accurate and timely reserves in line with established claims reserving philosophies, standards and referral protocols.
• Liaise effectively with key stakeholders throughout the claims lifecycle, including policyholders, brokers, co-insurers, actuaries, underwriters and other relevant parties.
• Ensure compliance with claims best practice, service standards and communication requirements through effective use of claims systems, reporting and file audits.
• Instruct and manage external loss adjusters, legal counsel and other service providers in accordance with approved panel arrangements and claims handling guidelines.
• Build and maintain strong working relationships with underwriting, business development teams and external clients to support effective claims management and enhance the customer experience.
• Maintain accurate, well-documented claim files and ensure high standards of record keeping throughout the claims process.
• Deliver a professional, customer-focused claims service while adhering to organisational values, codes of conduct and regulatory requirements.

Requirements

Must have strong experience adjusting Property D&F claims in a Lloyd’s/London Market environment

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