Maintenance Manager
£50 – 60k (subject to experience)
Location: London – site-based across our estate, 5 days a week, mon – fri
Reporting Line: Head of Facilities
We’re looking for a hands-on Maintenance Manager to join the team. We currently operate 7 restaurants, with new openings planned in the future.
The role has three core parts:
- Delivering both planned (PPM) and reactive maintenance across our sites yourself, to a consistently high standard
- Coordinating external contractors on the more complex or specialist jobs, then overseeing and signing off their work
- Managing and supporting our Maintenance Technician day-to-day, allocating tasks across the estate
This is a fully site-based role across our estate and office, with no set remote working days.
Role requirements:
- A recognised trade background with strong all-round practical skills
- Running a structured PPM programme across all sites – identifying defects promptly and keeping the estate in excellent condition with minimal downtime
- Carrying out reactive maintenance across the estate – carpentry, tiling, plumbing and drainage, painting and decorating, proofing, furniture repairs, refrigeration, catering equipment and HVAC – safely and to a high standard of finish
- Sourcing materials and supplies for planned and reactive works – researching products, obtaining quotes where required, and ensuring timely availability within budget
- Managing statutory compliance across the estate – fire safety, electrical, gas, water and lifts – keeping certification up to date, inspections scheduled and remedial actions tracked through to completion
- Managing and prioritising your own task list independently across multiple sites, balancing planned and reactive works
- Recognising when a job is more complex or specialist, liaising with external contractors, overseeing their works on site and signing off completed jobs
- Managing and supporting the Maintenance Technician – overseeing their rota, allocating and prioritising tasks, and providing guidance to ensure consistent standards
- Recording everything and managing the full admin side – logging, tracking, approvals and records – through Access Maintain, Microsoft Teams and Notion
- Working within delegated maintenance budgets and taking ownership of tools and equipment across the estate
- Championing a repair-first approach – extending the life of furniture, fixtures and equipment, and identifying opportunities to reduce energy consumption and waste
Ideal candidate:
- Previous multi-site maintenance experience, ideally within hospitality, retail or leisure
- Equally comfortable executing day-to-day maintenance to a high standard yourself and juggling third-party contractors on the more complex jobs
- Comfortable managing compliance, certification and inspection schedules across multiple sites
- Obsessive about detail and the quality of the finish
- Naturally organised – plans ahead, sets priorities and keeps multiple sites moving
- Strong at follow-up, accountability and over-communication, so nothing slips through the cracks
- A confident communicator who builds strong relationships with restaurant managers, Ops, the Property Team and contractors
- Calm under pressure, with a positive, can-do attitude
- Thrives in highly active, fast-paced environments
- Passionate about restaurants, food, culture and hospitality
What we offer:
- 50% discount across all MJMK restaurants
- Up to £500 team referral bonus
- Opportunity to grow within one of London’s most ambitious hospitality groups
- Enhanced maternity and paternity pay after one year with us
- Extra day’s holiday every year you’re with us, up to 5 extra days
- Wide range of benefits from Hospitality Action
- Company sick pay after one year of service
About MJMK Restaurants
We own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, the group includes Casa do Frango, KOL, Fonda, AngloThai and Luso.
KOL holds a Michelin Star and was named one of the World’s 50 Best Restaurants. AngloThai earned a Michelin Star within three months of opening and was named The Square Opening of the Year in the 2025 National Restaurant Awards.
We’re building ambitious restaurant brands with a focus on quality, creativity and guest experience – and we’re just getting started.
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