Service Department co-ordinator
Pay:25,000.00-30,000.00 per year
Job Description:
About the role:
We are in search of an experienced administrator to work in our Service Department. You will have excellent communication skills and enjoy working with customers. The perfect candidate will work well under pressure and play a vital role keeping our major clients and local customers happy. There will be full support from the team with learning our systems and products we offer.
Duties and Responsibilities:
Answering phone, taking callouts recording on Software System.
Scheduling appointments for our engineers
Quoting repairs, obtaining prices for parts,liasingwith engineers
Contacting customers arranging appointments
Entering purchase orders and chasing up suppliers.
Helping with Invoicing
Computer entry and keeping records uptodate
Responding to emails asrequired
Other duties as requiredappropriate tothe role
About you:
Previousexperience in a similar role is desirable
Strong communicationskills as you will be liaising with customers.
Excellent numeracy and IT skills
Organised,accuratewitha very highattention to detail
The ability to make decisions whilst working under pressure.
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