The Operational Support Team Member plays a key role in supporting the smooth day-to-day running of hotel operations through effective administration and team support at Sinah Warren on Hayling Island
As our Operational Support Team Member, you’ll assist with general administration across a range of tasks, including employee relations, finance, new starter inductions, uniform, team training compliance, on-boarding, and team engagement activities to ensure operational consistency and an excellent colleague experience.
You’ll be supporting the Cluster Operational Support Coordinator, to ensure that the teams at the Sinah Warren and Lakeside hotels have what they need to run their departments effectively
Key responsibilities for the Operational Support Team Member will include:
- Uniform and stationery ordering
- Petty cash processing
- Maintaining internal noticeboards and supporting internal communications across departments
- Acting as a point of contact for operational administration queries
- Coordinating onboarding administration and hosting inductions for new colleagues
- Supporting team IT queries
- Safe & Secure reporting and compliance
- Quarterly sundry stocktaking
- Coordinating Uniform stock in line with budget
- Supporting with live in room checks
- Monthly float counts
- Tracking open tabs on tills, to ensure they are closed daily
- Supporting colleague wellbeing initiatives, engagement activities, and recognition programmes such as “Glow Getters”
- Helping maintain a positive and inclusive team culture across the hotel
The benefits of working with Warner Hotels
- Free use of our gym and leisure facilities
- 60% discounted food onsite
- A fantastic opportunity for career development through externally recognised qualifications in addition to in‑house training and development (Degrees and Apprenticeship level)
- 28 days annual leave per year (Inclusive of Bank Holidays)
- Cycle to Work Scheme
- 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
- Help @ Hand from Unum – including virtual GP, Physiotherapy support, Mental Health sessions
- Life Assurance
- Free Car Parking onsite
- Family Friendly policies
- Refer a friend scheme
- Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
- Access to a discounts platform including a points based discount plan to increase your retail discounts
- Access your wages on demand through Aslan
- Employee Assistance Programme
- L&G Care Concierge
- Glow Getters and Long Service Awards
Ready to discover your glow?
Be part of something more than a hotel — where your personality shines and your ideas matter.
At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at: Warner.recruitment@warnerhotels.co.uk
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